
The information in this Q and A addresses commonly-asked questions about Mammoth Mountain Season Passes.
When are 2008/09 passes are on sale?
During Mammoth's April Pass Sales (April 1-30, 2008) the two best pass options are available: MVP9 and HALF PRICE 2008/09 Mammoth Season Pass. Both are valid for unrestricted skiing and snowboarding at Mammoth and June Mountains starting May 1, 2008 and every day of the 2008/09 winter season. Mammoth Season Pass is regularly priced at $1675. MVP9 is only available to current MVP8 passholders; Mammoth Season pass is available to the public.
How do I purchase my 2008/09 pass?
Purchase online at MammothMountain.com or call 800.MAMMOTH.
What are my payment options?
We highly recommend using a credit card to purchase your pass because it is the only way to guarantee that we have your order. We accept Visa, MasterCard or American Express with online purchases. For mail-in payment other than a credit card (i.e. money order, etc.) or for international orders, please call Mammoth Vacations at 760.934.0745 between the hours of 8:30am and 6:00pm PST. Please note that if we do not receive mail-in orders by the date the sale ends we will not be able to process your order, regardless of postmark date.
Is entering my credit card information online safe?
Yes. We use the latest encryption methods to make sure that your personal information is safe and every transaction secure.
May I use my Courtesy Vouchers to purchase a Mammoth Season Pass?
No. Courtesy Vouchers do not have cash value. They are only valid toward the purchase of another day of skiing, rentals or ski school lessons, not season passes. However, they are transferable so you may pass them on to someone who will be able to use them.
May I use a Mammoth Gift Card to purchase my Mammoth Season Pass?
Yes. Gift cards are the same as cash. Gift cards can be applied to your Season Pass by calling 800.MAMMOTH only (we are unable to process Gift Cards with online pass orders).
Liability Release Form Return Policy:
All passholders must sign and return a physical copy of the Liability Release Form, even if they filled one out for the 2007/08 season, before they will receive their 2008/09 season pass. Simply download, print, sign, and return to Mammoth via fax to: 866.702.9096 for the quickest processing. Or mail to: Mammoth Mountain Ski Area c/o Mammoth Vacations, P.O. Box 24, Mammoth Lakes, CA 93546 (allow two weeks processing).
If I purchase a Pass and then for some reason am unable to use it, or even pick it up, can I get a refund or credit?
No. Mammoth Passes are non-refundable and cannot be transferred to another person or season.
What if I lose my pass?
There is a $50 replacement charge. Simply bring a photo ID with you to the ticket window during business hours for a replacement pass.
What if I forget my pass?
You will have the opportunity to purchase a lift ticket for $10 (for up to a 3-day ticket) by showing a photo ID at the Main Lodge, Canyon Lodge, Eagle Lodge or the Village's Mountain Center ticket window during business hours.
Why is a youth pass for ages 13-18?
Mammoth Mountain uses the age of 18 as the upper limit on a youth pass based on the average age of most high school seniors. Eighteen is the age of a legal adult.
How do I know which age/price range I am in if I'm on the cusp?
We determine the age/price range you fall under using your age as of scheduled Opening Day. If you are purchasing a Mammoth Mountain Pass this date is November 13, 2008. If you are purchasing a Mountain Bike Park Pass this date is June 21, 2008. If you are purchasing a Tamarack Cross Country Ski Pass this date is Nov. 22, 2008. If you are purchasing a June Mountain Season Pass this date is December 13, 2008.
Do I get a free Season Pass for my child that is under 6 years old?
We offer complimentary lift tickets to children 6 and under. If you would rather get a season pass to bypass the ticket windows, there is no charge for a 6 and under season pass with proof of age (birth certificate) and valid Adult Season Pass. The 6 and under passes can be obtained at Mammoth Mountain ticket counters. Child must be 6 years old or under as of November 13, 2008 to qualify for pass.
I'm over 80 years old. Do I get a free Season Pass?
We offer complimentary lift tickets to skiers age 80 and over. If you would rather get a season pass to bypass the ticket windows there is a $50 processing fee for a season pass with proof of age. 80 and over passes can only be purchased at a Mammoth Mountain ticket counter. There is no time limit to purchase an 80 and over pass.
My children take lessons during most visits to Mammoth. Should I buy passes for them?
A lift ticket is complimentary for children enrolled in group lessons. If your child is always in a lesson, a pass is not necessary. However, you will need to purchase a ticket for your child on days they wish to ski and are not enrolled in a group lesson. Please note: Private lessons require a ticket/pass.
If I bought a pass for my child in the spring and they decide to join the Mammoth Junior Race Team in the fall, can I get a refund on their pass?
No. Mammoth Season Passes are non-refundable and non-transferable.
I am a business owner and would like to buy 20 passes now and assign names later. Is that possible?
No. Mammoth Season Passes are non-transferable and must have a name assigned to them at the time of purchase. Once purchased, passes are non-refundable and non-transferable to another person or season.
Important Pass Info: