Services
Property Management & Guest Services
GUEST-CENTRIC APPROACH
Embrace guest feedback through our comprehensive survey program, turning insights into actions. Your property benefits from continuous improvement based on survey feedback, enhancing guest experiences and boosting satisfaction. Mammoth Lodging Collection properties consistently rank among the top 5 hotels in Mammoth on TripAdvisor and Google reviews, reflecting our commitment to excellence.
Home Away from Home
Exclusive Rates for Homeowners
By partnering with Mammoth Hospitality Management, homeowners gain access to exclusive discounts on home rentals managed by an Alterra destination. Enjoy all the comforts of home along with easy access to slopes, trails, and resort amenities that make every getaway unforgettable.
Property Management Services
Entrust your property to Mammoth Hospitality Management for peace of mind, benefiting from:
- Unlimited owner use based on hotel availability
- Dedicated homeowner services office
- Routine maintenance service with 24/7 staff available for emergencies
- Inclusion in the Home Away from Home program: allowing homeowners to stay at participating lodging properties within the Alterra Mountain Resorts network at a discounted rate
- Private Branch Exchange (PBX) phone system
- Enforced no-smoking policies
- Deep cleaning service
- Code compliance and Transient Occupancy Tax (TOT) remittance
- Comprehensive accounting services
Guest Services
Experience the same exceptional service as your guests with Mammoth, offering:
- Bell service
- 24-hour front desk coverage
- Housekeeping service
- High thread-count linens and towels
- Luxurious bath robes in-room
- Complimentary coffee in-room
- Courtesy telephone service with direct 24-hour access to the front desk
- Exclusive discounts at Mammoth Mountain retail stores
Home Away from Home
Exclusive Rates for Homeowners
By partnering with Mammoth Hospitality Management, homeowners gain access to exclusive discounts on home rentals managed by an Alterra destination. Enjoy all the comforts of home along with easy access to slopes, trails, and resort amenities that make every getaway unforgettable.
Property Management Services
Entrust your property to Mammoth Hospitality Management for peace of mind, benefiting from:
- Unlimited owner use based on hotel availability
- Dedicated homeowner services office
- Routine maintenance service with 24/7 staff available for emergencies
- Inclusion in the Home Away from Home program: allowing homeowners to stay at participating lodging properties within the Alterra Mountain Resorts network at a discounted rate
- Private Branch Exchange (PBX) phone system
- Enforced no-smoking policies
- Deep cleaning service
- Code compliance and Transient Occupancy Tax (TOT) remittance
- Comprehensive accounting services
Guest Services
Experience the same exceptional service as your guests with Mammoth, offering:
- Bell service
- 24-hour front desk coverage
- Housekeeping service
- High thread-count linens and towels
- Luxurious bath robes in-room
- Complimentary coffee in-room
- Courtesy telephone service with direct 24-hour access to the front desk
- Exclusive discounts at Mammoth Mountain retail stores
Home Away from Home
Exclusive Rates for Homeowners
By partnering with Mammoth Hospitality Management, homeowners gain access to exclusive discounts on home rentals managed by an Alterra destination. Enjoy all the comforts of home along with easy access to slopes, trails, and resort amenities that make every getaway unforgettable.
