Frequently Asked Questions
Find answers to all your frequently asked questions about Mammoth Mountain products, services, and activities.
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Tickets will be available for pickup at any of our base lodge ticket windows during operating hours or at one of our Express Ticket Pickup Boxes. Reservations including rentals may be picked up on-site in your selected rental location. Please ensure the information you provide is accurate to help ensure prompt delivery.
You may pick up your tickets immediately after purchase or choose to wait until closer to the valid dates. Additional ticket windows are available during select times at the base of Chair 2 (The Mill), Chair 4 (Roller Coaster Express), and the Mountain Center in The Village. Guests of Mammoth Lodging Collection properties may be able to fulfill ticket purchases at the front desk of their lodge.
Season pass and ticket cards at Mammoth Mountain use RFID, which stands for radio-frequency identification. It is a small circuit integrated into your pass/ticket card. When you pass through the lift gates, this circuit will register and open the gates for you. There are many guest benefits that RFID allows Mammoth Mountain to provide, such as direct-to-lift convenience, reloadable tickets and easier access to the mountains and lifts.
Once you have ticket in-hand, you can reload additional days of lift access onto your existing ticket and head straight to the lifts. Just select the "reload" option at the top of this page, choose your dates and type in the code on the front of your existing ticket, then proceed to check out. Head straight to the lifts without stopping by a guest services desk.
Please keep your lift ticket in a left-side pocket by itself while skiing/snowboarding at Mammoth Mountain. Our scanners are located on your left side as you go through the gates and cell phones, credit cards, passes/tickets from other ski areas, old Mammoth Mountain tickets can interfere with the RFID gates and delay your access onto the lifts.
No, holes must never be punched in season passes or daily lift ticket cards. The card has an antenna embedded that surrounds the embedded RFID chip. Any damage to the surrounding antenna will render the card inactive and must be replaced for a replacement fee.
No. The chip information in the card is not stored magnetically. Use of a magnet or other erasing devices has no effect whatsoever on the chip.
I'm buying a pass for a child, grandchild, or friend, how do I do this?
You will be able to purchase these products online. The parent/guardian (over 18) must build their profile first. The information for the pass holders is entered later in the process.
We do. Please visit our Uphill Access page for more information.
Please visit our Hours of Operation page for current hours and be sure to check our Lift & Trail Status page before hitting the slopes for real-time info on what lifts and trails are open.
Find out how to classify yourself to your instructor, and get your lessons started on the right foot. Knowing your level will help set the tone for your lesson, and kick your progression into high gear.
Levels | Current Ability | Adult (13+) Lesson Recommendation | Kids (5–7, 8–14) Lesson Recommendation | Kids (3–4) Lesson Recommendation |
---|---|---|---|---|
First Timer | Never Skied/Snowboarded before. | • Private • 2-Hour First-Timer Group Lesson at 1:00 PM • 4-Hour Beginner Group Lesson at 10:00 AM | • Private • 2-Hour First-Timer Group Lesson at 1:00PM • 5-Hour Beginner Group Lesson at 10:00 AM | • Private • 2-Hour Group Lesson at 10:00 AM • 2-Hour Beginner Group Lesson at 1:00 • Lesson + Child Care Combo |
Carpet Riders | Can balance, slide and/or change direction on a gentle slope. | • Private • 4-Hour Beginner Group Lesson at 10:00 AM | • Private • 5-Hour Ski or Snowboard Lesson at 10:00 AM | • Private • 2-Hour Group Lesson at 10:00 AM • 2-Hour Beginner Group Lesson at 1:00 • Lesson + Child Care Combo |
Green | Can confidently change direction and control speed on green terrain. | • Private • 4-Hour Beginner Group Lesson at 10:00 AM | • Private • 5-Hour Ski or Snowboard Lesson at 10:00 AM | • Private • 2-Hour Group Lesson at 10:00 AM • 2-Hour Beginner Group Lesson at 1:00 • Lesson + Child Care Combo |
Blue | Can confidently link turns on blue terrain using turn shape to control speed. | • Private • 2-Hour Intermediate Ski Clinic at 10:00 AM (Main or Canyon Only) | • Private • 5-Hour Ski or Snowboard Lesson at 10:00 AM | • Private • 2-Hour Group Lesson at 10:00 AM • 2-Hour Beginner Group Lesson at 1:00 • Lesson + Child Care Combo |
Black | Can confidently ski/ride black terrain using a variety of turn sizes and turn shape to control speed. | • Private • 2-Hour Advanced Ski Clinic at 10:00 AM (Main or Canyon Only) | • Private • 5-Hour Ski or Snowboard Lesson at 10:00 AM | • Private • 2-Hour Group Lesson at 10:00 AM • 2-Hour Beginner Group Lesson at 1:00 • Lesson + Child Care Combo |
For your convenience, Mammoth provides a Ski & Snowboard School at each base lodge – Main, Canyon and Eagle. For our younger skiers and riders, we have a special area within Ski School called Mammoth Kids at each base lodge.
Always check to see which location you reserved your lesson at before arriving. Please arrive at the lesson area 5–10 minutes prior to your lesson start time with all of your equipment. This will allow us time to assess your ability level and ensure that you are placed in an appropriate class.
BASE LODGE DIRECTIONS
Main Lodge
4 Miles Past The Village
Look for the colorful Ski/Snowboard School flags that denote each lesson type between the Panorama Gondola building and Discovery Express (Chair 11). Ski School supervisors typically wear a blue jacket and black pants and will help organize groups (instructors will be in blue pants).
Canyon Lodge
Accessible Via The Village Gondola
Look for the colorful Ski/Snowboard School flags on the snow between the exit doors and the bottom of Chair 8. Ski School supervisors typically wear a blue jacket and black pants and will help organize groups (instructors will be in blue pants). Children ages 3–4 should meet inside Mammoth Kids Canyon Lodge on the second floor of the lodge.
Eagle Lodge
Closest to Town by Juniper Springs Resort
Look for Ski/Snowboard School flags on the snow between the bottom of Eagle Express (Chair 15) and the parking lot. Ski School supervisors typically wear a blue jacket and black pants and will help organize groups (instructors will be in blue pants).
Do I need to book in advance?
Highly recommended. Popular instructors and lesson times book up fast. We recommend booking online or calling 800.MAMMOTH as soon as your plans are made, reserving tickets and rentals at the same time.
We recommend allowing at least an hour to get through the rental process and dress your children so they are prepared for their lesson. Rental shops open at 8:00 AM daily throughout the season, or you can pick up rental reservations between 1:00 PM – 3:00 PM the day prior. Aim to arrive 5–10 minutes prior to your lesson start time with all of your equipment. This will allow us time to assess your ability level and ensure that you are placed in an appropriately. Remember everything takes longer when it snows.
Helmets and eye protection (sunglasses or goggles) are required for all children ages 3–14 enrolled in Mammoth Ski and Snowboard School programs. Helmet rentals are available. For additional helmet safety information, visit NSAA's Lids on Kids website.
Lessons start promptly at the designated time. We recommend arriving at the rental shop at least 1 hour before lesson time in order for your children to be set up with equipment.
All kids need to be at least 3 years old, and must be potty trained – no diapers.
Kids ages 13–14 may feel more comfortable learning in adult or child-focused settings, depending on the individual. Parents may elect either Adult or Kid Group Lessons for this age range. Helmets and protective eyewear are required for anyone 14 and under, even while in adult group lessons. Adult Group Lessons have unaccompanied lunch time, and guests are not required to be signed out at the end of the lesson.
Required for All Ages
- Lesson ticket
- Lift Ticket or Pass
- Skis & Ski Boots or Snowboard & Boots
- A Great Attitude and Willingness to Learn!
Required for All Children 14 and Under
- Helmet
- Goggles or sunglasses (goggles highly recommended for stormy days)
- Gloves/mittens
Recommended
- Sunscreen
- Neck gaiter for cold or stormy days (strongly recommended)
- Cold-weather clothing (strongly recommended)
- Water-resistant pants & jackets
- Snacks
Highly recommended. Rentals are bookable online in advance and may be picked up from 1:00 PM – 3:00 PM the day prior, or starting at 8:00 AM the day of your reservation. Rentals must be picked up at the rental location indicated in your reservation.
Because Mammoth is located at a high elevation, weather conditions can vary in a short period of time and the sun can be harmful to your skin and body if you're not prepared. Layering is the best way to maximize your comfort if/when the weather shifts.
Avoid cotton fabrics, as they retain moisture from snow and perspiration. Start with a moisture-wicking inner layer (such as wool or silk) and add an insulating middle piece (such as a fleece, sweater or vest). Top off with a wind and water-resistant shell layer to protect you from the elements.
You may include up to 5 people in your 3 & 7-hour private lessons. 1-hour lessons have a maximum of two students. In the interest of safety, lessons are geared toward the lowest skill level, so it is advisable to arrange your lesson group with similar skill sets, and not combine adults and young children.
Can I have multiple ability levels and age groups in the same private lesson?
This is not generally recommended. If you choose to do so, the instructor will choose the terrain that is best suited to the needs of the least experienced guest. When booking your private lesson, the more you can tell us about the experience you're looking for, the better we will be able to pair you with the best instructor for your needs.
Can both skiers and snowboarders attend the same private lesson?
This is not generally recommended as it is very difficult for an instructor to teach snowboarding while wearing skis and vice versa. We can do our best to accommodate a private lesson for both disciplines so long as everyone is at an intermediate level or higher. Please contact us to let us know if you will have both skiers and snowboarders so that we can match your group with an appropriate instructor.
Can I split the private lesson time between multiple people?
Yes, your time with your private lesson instructor can be divided any way you like. For example, if you purchase a 3-hour private lesson, your instructor could spend an hour with your 7-year-old beginner and 2 with your 10-year-old intermediate.
WHAT IS THE MAMMOTH LESSON GUARANTEE?
As one of the leading ski and snowboard schools in the nation, it is our mission to provide you with an outstanding learning experience. If you're not completely satisfied with your lesson, please speak with a Ski & Snowboard School representative within 72 hours and we will offer you another lesson of equal value free of charge.
Any tips to help me with the high altitude?
High altitude means less atmosphere to filter the sun. Be sure to apply sunscreen at least 30 minutes prior to hitting the slopes, then re-apply every 2–3 hours. Drink 10–16 ounces of fluid before hitting the slopes, and continue replenishing throughout the day. Focus on water and carbohydrate-replacing drinks. Modify caffeine and alcohol intake. Don’t forget to give yourself enough time and energy to last throughout the day. Visit our Safety & Conduct page for more information.
How are lunches managed for children's group lessons?
Our 5–7 & 8–14 year old group lessons include lunch, although locations and times do vary. For more information, please check in with your child's instructor at the start of the lesson. If your child has a food allergy or a specific diet, please pack a lunch for them.
WHAT IF THE LESSON GUEST IS SICK?
Stay home. Call 800.MAMMOTH or visit a ticket counter to reschedule.
DO I NEED A LIFT TICKET?
Yes, you must have a lift ticket to participate in any ski or snowboard lesson. Children 4 & under ski free, but must have a ticket or pass.
For all cancellations, please call 800.MAMMOTH or submit an online cancellation request.
- Slopeside convenience
- Free overnight storage
- Exchange and return your gear at any base lodge
- Swap equipment type (skis for snowboard or vice versa)
- Pick up equipment from 1:30 PM–3:30 PM the day prior, or between 8:00 AM–10:00 AM on the first day you will ski or snowboard.
- If taking a lesson, please check in at least one hour prior to your lesson start.
Availability of day-use lockers will be limited, please plan accordingly.
Ski Butlers
For questions about Ski Butlers, head over to the Ski Butlers FAQ page.
Do you rent helmets?
Yes, all of our rental shops offer helmets for all ages. Helmets are required for all children 14 and under enrolled in Ski and Snowboard School lessons.
Can I rent boots only?
Yes, we rent standard-level ski or snowboard boots at all rental locations or try the latest ski or snowboard boots from any of our demo shops. When renting ski boots only, remember to bring your skis so that we can ensure your bindings are properly adjusted. Please be aware that we may not be able to adjust older model ski bindings.
Do you rent winter clothing?
Yes. Adult jackets and pants are $40 and available to rent at Main Lodge, The Mountain Center, and The Westin. We offer both insulated and non-insulated options, ranging in size from women's XS to men's XXXL. Clothing rentals are only available on-site and cannot be reserved online. You can also purchase under-layers and other clothing at all Mammoth Sports locations at each base lodge, as well as Mammoth Sports in the Village.
Do multi-day rentals need to be used on consecutive days?
Yes, multi-day rentals must be used on consecutive days.
Can I pick up my skis at one location and drop them off at another?
Yes, at any of our on-hill locations: Main, Canyon and Eagle Lodges, and Mountain Center at The Village.
Can I exchange my ski rental for a snowboard rental?
Yes, you may exchange your skis for a snowboard or your snowboard for skis. You can also upgrade your gear at any time – just pay the price adjustment for the changes.
Can I reserve a specific item to demo?
We do our best to accommodate any specific equipment requests you have during your demo rental, but because we allow equipment exchanges and returns at any time in any of our shops, we do not guarantee specific items in advance. We tailor our demo equipment recommendations to your riding style, snow conditions, and any goals or feedback you give us in order to find the best gear for you.
What do I do with my skis at the end of the day if I am skiing the next day?
For your convenience, all on-hill rental shops provide a complimentary overnight gear check if you have reserved your rentals for the following day. Space is limited and offered on a first-come, first-serve basis.
How long will it take to get my equipment?
We recommend that you arrive at the rental shop at least 1 hour before hitting the slopes or before your lesson time. Peak arrival times tend to be between 9:00 AM–10:00 AM.
Do you offer a rental + lift ticket package?
We do occasionally offer discounted rental packages with lift ticket or lodging purchases. Packages are not always available, and packages and pricing are subject to change at any time. During sale periods, discounted rental packages are offered as an option when lift tickets or lodging are added to your cart.
Do you offer rental discounts?
Yes, we offer advance purchase, multi-day, and pass holder discounts.
- Save 15% on single-day rentals when you reserve 14+ days in advance and 10% when you reserve 7-13 days in advance.
- The longer you rent, the more you save – you can save up to 25% on multi-day rentals when combined with your advance purchase discount.
Discounts are subject to change and blackout dates may apply.
Do you carry demos in child sizes?
We offer a limited selection of demo equipment for children – skis only.
When will I pay for my rentals?
Total payment is required at the time of booking for advance reservations, or at the time of purchase if renting day-of or day prior in person at the rental shop or by calling 800.MAMMOTH.
What if I cannot decide how many days I will be renting?
If you did not pre-book a multi-day rental, you will need to return your equipment at the day's end and come back each following day you would like to rent. Should you decide that you would like to rent for a longer period of time, then inform the rental shop when you return your equipment and they will accommodate your request if able (depending on rental inventory during that time frame). Multi-day discounts will not apply.
When should I return my skis/snowboard rentals?
If only renting for 1 day, please return at day's end. If renting for multiple days, please return your rental equipment at the end of your last day. If you return rentals past their due date, please check out with a cashier prior to departure.
What happens if I return my equipment early?
No refunds or credit vouchers will be issued due to wind, weather, or snow conditions.
How can I speed up the rental process?
Save time and money by planning ahead so you can take advantage of advanced purchase and multi-day discounts. Skip self check-in and cashier when you purchase in advance, or skip the line by using our Premium Rental Service available at Main Lodge and Canyon Lodge.
Before you reserve your rentals or arrive at the rental shop, know the weight, height, and shoe sizes of all people needing to rent equipment. Don't know everyone's shoe size? Print out our foot sizer (TIP: be sure to set your printer to actual size).
Plan to arrive for rental pick-up at least one hour before hitting the slopes.
If you're taking a lesson, arrive at the rental shop at 8:00 AM, or at least one hour prior to the lesson start.
Take care of your fitting the day before. Early rental pick-up is available 1:30 PM–3:30 PM at the location you select in your reservation.
Make sure you have your reservation barcode ready at check-in. We recommend taking a screenshot of your barcode as data coverage may vary in the mountains.
Make sure you have signed a digital liability waiver for each renter prior to arrival. You will receive an email from LiabilityWaiver@MammothResorts.com with instructions to complete and submit prior to your rental date.
What else can I purchase at rental shops?
Lift tickets and lessons.
Available products include skis, ski boots, snowboards, snowboard boots, and snowboard bindings. Check back soon for a complete list of demo models.
VIEW DEMO INVENTORY
Performance Equipment
Ski Models | Available Lengths | Available Locations |
---|---|---|
Atomic Bentchetler 85 | 140cm – 175cm | Main Lodge, Eagle Lodge, The Mountain Center |
Atomic Mavin 86 | 147cm – 161cm | Main Lodge, Eagle Lodge, The Mountain Center |
Salomon Stance 84 | 161cm – 185cm | Main Lodge, Eagle Lodge, The Mountain Center |
Snowboard Models | Available Lengths | Available Locations |
---|---|---|
Salomon Bliss | 140cm – 175cm | Main Lodge, Canyon Lodge, Eagle Lodge, The Mountain Center |
Salomon Sight | 147cm – 161cm | Main Lodge, Canyon Lodge, Eagle Lodge, The Mountain Center |
Location
10200 Minaret Rd
Mammoth Lakes, CA 93546
See on map
Mammoth Snowmobile Adventures is located adjacent to Mammoth's Main Lodge and is the only snowmobile outfit operated by Mammoth Mountain Ski Area. We recommend using public transportation and taking the Red Line to Main Lodge. Parking is available for Snowmobile Adventure customers behind the Yodler Restaurant & Bar.
Hours of Operation
During the operating season, three tours are offered each day at 8:15 AM, 10:15 AM, and 1:15 PM. The first 45 minutes include helmet fitting, safety briefing, and liability forms.
Snowmobile Adventures is open daily from December 13, 2024 through April 6, 2025. Weather and conditions permitting.
Snowmobile Adventures FAQ
ARE HELMETS INCLUDED with tours?
Yes, helmets are included. They are open face. Guests may bring their own helmets as long as they are DOT certified, appropriate for snowmobile use (full face) and approved by the Snowmobile Adventures staff.
Snow-specific outerwear with layers underneath. Sorel style boots are recommended along with warm, waterproof winter gloves. Wear protective eyewear, goggles are encouraged. Rental clothing is not available at this time.
Minimum age for a tour passenger is 5 years old and at least 42" tall. Minimum age to drive a snowmobile is 16 years old with a driver's license and a parent or guardian present.
Guided tours include $800 deductible insurance. Purchase of additional insurance ($15 per rental) is recommended, that will bring the deductible down to $400.
Reservations are encouraged. Walk-ins are welcome, based on availability. Dates of operation are weather and conditions permitting and are subject to change.
CAN TOURS GET CANCELED due to WEATHER?
Our team works incredibly hard to ensure tours can go out safely. However if your snowmobile tour gets canceled due to extreme conditions, someone from our team will contact you. Please plan on showing up on time for your reserved tour unless contacted.
DO YOU OFFER TOUR DISCOUNTS?
Save 10% on Snowmobile Adventure Guided Tours when you reserve 14+ days in advance. Advance purchase discounts are subject to change and the following blackout dates apply:
- December 21, 2024–January 11, 2025
- January 18–19, 2025
- February 15–16, 2025
Woolly's Adventure Summit
9000 Minaret Rd
Mammoth Lakes, CA 93546
See on map
Head up Minaret Rd (Hwy 203) and you'll find Woolly's approximately halfway between The Village and Main Lodge.
Limited on-site parking is available in our lot or along Hwy 203, or you can also park at The Village then hop on the ESTA Red Line at shuttle stop #18 across from The Patty Shack and take short ride up to the tube park at the next stop, #19.
Winter Hours
- 10:00 AM–4:00 PM, open daily from December 13, 2024–January 31, 2025
- 10:00 AM–5:00 PM, open daily from February 1, 2025–April 6, 2025
Hours are subject to weather and conditions. Please check Activity Status on the Mammoth App or Mountain Report page before heading up.
My child is: | Under 38" | Between 38"–42" | Between 43"–54" | Taller than 54" |
---|---|---|---|---|
Snow Play | ✓ | ✓ | ✓ | ✓ |
Tube Park | X | X | ✓ | ✓ |
Mountain Coaster Individual | X | X | X | ✓ |
Mountain Coaster Tandem | X | Companion Passenger* | Companion Passenger* | Driver or Companion Passenger |
*Must be over 3 years old and accompanied by a driver at least 18 years old and over 54" tall
COASTER RESTRICTIONS
- You must be at least 54” tall to participate alone.
- Front seat passengers must be over 38” tall and at least 3 years old.
- For two passenger operation, the rear seat driver must be at least 18 years old and at least a head taller than the front seat passenger.
- The driver must keep both hands on the brake lever at all times.
- Front passenger must keep both hands on the front handle at all times.
- The driver and passenger must sit upright and keep feet inside the sled at all times.
- The maximum combined weight of the driver and passenger cannot exceed 375 lbs in dry weather and 330 lbs in wet weather.
- This is an exciting, high speed, high-G force, physically demanding attraction. Participants must be in good health and have complete upper and lower body strength and control. If you have a heart condition, back or neck injuries, experience vertigo, have an inner ear issue, have a fear of heights, if you are pregnant or if you have any physical or mental condition that could possibly be aggravated, you must not participate.
- If you have any questions in regards to this attraction or your ability to participate safely, please contact the operator. If you have any doubt, no matter how slight, DO NOT participate.
- By purchasing a ticket, you accept the conditions of use, and you participate at your own risk. All claims for compensation are released and waived.
Is there a height/weight limit?
Yes, Tube Park riders must be 42" tall in order to ride the tubes. Height will be verified at check-in.
Are helmets required?
While we do not require helmets to participate in tube sessions, they are highly recommended for safety purposes. Helmets are available to rent on-site.
How fast will I go?
Our tubing lanes often reach higher speeds than other tube parks. Please take this into consideration when booking and know your child's comfort level. Refunds will not be given for a guests' refusal to participate.
Can I make a reservation?
Yes, it is highly encouraged that you reserve your time slot at the Tube Park to guarantee your ticket. The Tube Park sometimes sells out, especially on holidays and weekends.
When should I arrive?
Please plan to arrive 30 minutes prior to your start time midweek, or 45 minutes on weekends and holidays.
Is this activity appropriate for adults?
Totally! Tubing is a thrill for both the young and the young at heart.
How long are the sessions?
Tubing sessions are two hours long. We also offer a shorter one hour twilight session at the end of the day.
What should I wear?
This is an outdoor winter activity. Please dress appropriately for being outside for over an hour. Gloves, hats, jackets, snow pants, and sturdy boots are all recommended. There is no indoor space available.
Are there any activities for those under 42"?
Our play area is perfect for those under 42” with a smaller sledding hill, daily appearances from Woolly, and more. Kids 42" and taller are welcome, but it is definitely designed with smaller/younger kids in mind.
Is there food available?
Yes. We offer snacks and a wide assortment of hot and cold beverages including a full bar for adults.
What if the weather is bad?
Safety is our first priority. The Tube Park will commonly remain open even when the ski area is closed. We make our best effort to open on time daily with any changes to our operating schedule being communicated through the mammothmountain.com website and on our sign in front of the tube park. We will make our best effort to contact guests with reservations that are affected by changes. Please note, sunny days can be some of our fastest sledding conditions and may warrant delays or closures to keep guests safe.
What are the Mountain Coaster Restrictions?
- You must be at least 54” tall to participate alone.
- Front seat passengers must be over 38” tall and at least 3 years old.
- For two passenger operation, the rear seat driver must be at least 18 years old and at least a head taller than the front seat passenger.
- The driver must keep both hands on the brake lever at all times.
- Front passenger must keep both hands on the front handle at all times.
- The driver and passenger must sit upright and keep feet inside the sled at all times.
- The maximum combined weight of the driver and passenger cannot exceed 375 lbs in dry weather and 330 lbs in wet weather.
- This is an exciting, high speed, high-G force, physically demanding attraction. Participants must be in good health and have complete upper and lower body strength and control. If you have a heart condition, back or neck injuries, experience vertigo, have an inner ear issue, have a fear of heights, if you are pregnant or if you have any physical or mental condition that could possibly be aggravated, you must not participate.
- If you have any questions in regards to this attraction or your ability to participate safely, please contact the operator. If you have any doubt, no matter how slight, DO NOT participate.
- By purchasing a ticket, you accept the conditions of use, and you participate at your own risk. All claims for compensation are released and waived.
Rental Locations & Hours
Pick up a rental bike an head straight to the trails from any of our convenient trail-side locations that offer mid-day bike adjustments, as well as free overnight bike storage for multi-day rentals.
Mountain Center in The Village
The Mountain Center Bike Rental Shop is closed for the season.
Main Lodge
The Main Lodge Bike Rental Shop is closed for the season.
Tamarack Bike & Paddle
Tamarack Bike & Paddle is closed for the season.
BIKE PARK SAFETY
With hazards existing on the trails, be cautious and use common sense.
- Wear protective gear and clothing – helmets are required.
- Ride with a partner and pick trails that suit your ability level.
- Follow trail etiquette rules: Uphill traffic has the right of way on two-way trails and on downhill trails, the rider in front has the right of way.
- Be aware of the high altitude environment – the sun is more intense and your body fatigues faster. Stay hydrated and keep an eye on changes in weather, including thunderstorms.
- Know and follow the Mountain Biker's Responsibility Code – it is your responsibility.
MOUNTAIN BIKER'S RESPONSIBILITY CODE
Mountain biking involves the risk of serious injury or crash. Your knowledge, decisions and actions contribute to your safety and that of others. ALWAYS:
- STAY IN CONTROL. You are responsible for avoiding objects and people.
- KNOW YOUR LIMITS. Ride within your ability. Start small and work your way up.
- PROTECT YOURSELF. Use an appropriate bike, helmet and protective equipment.
- INSPECT AND MAINTAIN YOUR EQUIPMENT. Know your components and their operation prior to riding.
- BE LIFT SMART. Know how to load, ride and unload safely. Ask if you need help.
- INSPECT THE TRAILS AND FEATURES. Conditions change constantly; plan and adjust your riding accordingly.
- OBEY SIGNS AND WARNINGS. Stay on marked trails only. Keep off closed trails and features. Ride in the direction indicated.
- BE VISIBLE. Do not stop where you obstruct a trail, feature, landing or are not visible.
- LOOK OUT FOR OTHERS. Look both ways and yield when entering or crossing a road or trail. When overtaking, use caution and yield to those ahead.
- COOPERATE. If involved in or witness to an incident, identify yourself to staff.
Know and Follow the Code. It is Your Responsibility.
Safety Checklist
The trails at Mammoth Bike Park are rough and demanding on both the bike and the body. Before riding always inspect your equipment or have it checked by a qualified bike mechanic.
- Helmets are required for all mountain bike trails. Before heading out make sure yours fits correctly and is not damaged.
- Assess safety pads for fit and any damage. Make sure you are wearing the appropriate pads for you skill level and that coincide with the difficulty of the trails you're looking to ride.
- Inspect bike frame for cracks, damaged or dented areas.
- Ensure you have sufficient brake pads to stop your bike while descending.
- Front and rear axles (skewers) should be tight.
- Headset and stem must be secure with no looseness or play.
- Check that your tires are in good condition, with no tears or cuts on the rolling surface or sidewall.
- Handle bar and handle grips must be tight and unable to spin. Seat and seat post need to be fastened securely.
If you are not completely familiar with your bike and its various components, these checklist items, or if you have any doubt as to your bike's condition, we highly recommend you check with a qualified bike mechanic for further advice. Visit The Gear Up in the Village for full-service repairs and tuneups.
We recommend a full face helmet, knee and elbow pads, sturdy shoes, gloves, eye protection & sunscreen. All protective items are available to rent.
What ability levels do you have trails for?
Our trail network offers something for beginners through professionals. Starting with the Discovery Zone and ending with Velociraptor, there truly is something for everyone.
Can my kids ride the park?
We have industry leading beginner terrain in our Discovery Zone and offer world-class instructors as part of our lesson program.
What type of bike do I need?
Most of our trail network is well-suited for a current enduro (5"+ of travel) full suspension mountain bike. However, some of our Expert and Pro-Line trails require a full DH (8" of travel) mountain bike.
Do I ride down the ski runs?
No. We created a trail network designed specifically for mountain biking. Many of our trails do intersect or follow ski runs though. Ever wonder what Stump Alley or Broadway look like without any snow? Now's your chance.
What types of bikes are allowed?
We welcome various bikes on our mountain bike trails, including mountain bikes, class 1 eMTBs*, and adaptive bikes.
However, the following are not permitted:
- Bikes with child carriers or similar attachments
- Tandem bikes
- Unicycles
- Class 2 & 3 eMTBs
- Dirt bikes / combustion engine bikes
- OneWheels
- Scooters
*Class 1 eMTBs must not have a throttle and cannot reach assisted speeds higher than 20 MPH. Riders on eMTBs are required to follow the same rules as those on traditional mountain bikes.
Can I get a tuneup or bike repair?
Yes, walk-ups are welcome for bike repairs and tuneups at The Gear Up, located on the second floor of the Mountain Center.
What's the longest trail in the bike park?
Off the Top starts on top of the mountain and when linked to Beach Cruiser and Downtown finishes at the Village, almost 15 miles and 3,000 vertical feet later.
Do you offer any discounts?
24/25 Ikon Pass holders get one FREE Bike Park ticket and save 20% on additional tickets. Show your 1-day Mammoth ticket at a Snow Summit or Snow Valley ticket window for a $39 day ticket. Or show your BBMR pass at a Mammoth ticket window for a discounted Mammoth ticket. Holiday restrictions apply July 4–7 and August 30–September 2, 2024.
Sierra Star Golf Course
Sierra Star is open daily from 7:00 AM–6:00 PM, May 24 – October 13, 2024.
Sierra Star Golf Course
2001 Sierra Star Pkwy
Mammoth Lakes, CA 93546
Snowcreek Golf Course
Snowcreek is open daily from 8:00 AM–5:00 PM, May 24 – October 13, 2024.
Snowcreek Golf Course
2 Fairway Dr
Mammoth Lakes, CA 93546
18 holes, par 70
Yes. Men are required to wear collared shirts.
Restrooms are located at the pro shop, next to the 5th tee box, at The Divot, and near the 15th green.
No, but we have a short game facility.
10-15% or 1–2 clubs further. The higher you hit the ball and faster your swing speed, the more of a difference you’ll see.
6–8 on the stimpmeter early in the summer, 9–11 later in the summer. But don't let the slow-ish speeds fool you, our greens make up for it with a lot of slope.
We are located at 8,000’ and our weather can vary radically during the course of the season and even during the course of a day. Highs in June average 60–70 degrees with lows usually in the high 30's. In July and August high temperatures usually fluctuate between 70–80 degrees with lows int he high 40's. Be prepared – snowstorms have been known to hit as late as July and as early as September. Packing a light windbreaker can come in handy with early morning tee times and during the summer when the monsoon thunderstorms are present.
Deer, bears, eagles and ravens are all known to frequent the course. And be prepared for the squirrels to chirp at you during your back swing.
WHAT PAYMENT TYPES ARE ACCEPTED AT THE COURSE?
We've gone cashless as of July 8, 2024. We only accept payment via credit or debit card, mobile payment, or a Mammoth Gift Card.
Location
Via Ferrata check-in is at Snowmobile Adventures, located behind the Yodler Restaurant near Main Lodge. Groups should check in 30 minutes before their scheduled tour to sign liability forms and for a quick orientation. From there, they'll head up to McCoy Station (the gondola's mid-point), where they'll get comfortable on the practice wall before heading to Via Ferrata routes.
10200 Minaret Rd
Mammoth Lakes, CA 93546
See on map
Hours
Via Ferrata is open daily from June 29–September 2, 2024. Walk-ups are welcome daily between 8:30 AM–1:30 PM and are subject to availability.
- 3 hour Private tours offered at 9:00 AM, 9:15 AM, 9:30 AM, 12:30 PM, and 1:30 PM
- 90 minute Group tours begin at 10:00 AM and depart every hour until 2:00 PM
Hours are subject to weather and conditions. Please check Activity Status on the Mammoth App or Mountain Report page before heading up.
WHAT IS VIA FERRATA?
Via Ferrata is a mountaineering experience utilizing a steel cable, which runs along the climbing route and is periodically fixed to the rock every 3–30 ft. Using a Via Ferrata kit, climbers can secure themselves to the cable with modern climbing harnesses, thus limiting the chance of falling. The cable aids guests with ascending and safety, while additional climbing aids, such as iron rungs, pegs and a suspension bridge, provide excitement and control on this exhilarating mountain adventure.
ARE THERE ANY AGE, WEIGHT, OR FITNESS REQUIREMENTS?
Anyone who meets our age, weight and minimal fitness requirements can do Via Ferrata. No prior climbing experience is required to participate.
Age: Participants must be at least 12 years old and meet the minimum weight requirement.
Weight Restriction: All climbers must weigh 88–264 lbs (40–119 kg). The weight limit is set by the lanyard manufacturer.
Fitness Ability: No previous climbing experience is necessary, but all participants must meet a minimum, but reasonable fitness ability. If you are able to climb up a ladder a few times and walk on uneven terrain you should be able to participate.
IS A GUIDE REQUIRED?
Yes, we have a guide accompany you on your adventure to ensure maximum safety and fun.
IS THERE A MINIMUM OR MAXIMUM GROUP SIZE?
There is no minimum group size, however the maximum per guide-to-guest ratio is 1:4 for both group and private tours. Some larger groups may be accommodated by contacting our Via Ferrata staff directly at 760.934.9645.
WHAT SHOULD I WEAR AND BRING?
All safety equipment is provided. Please bring sunscreen, snacks, a water bottle and sunglasses. We recommend wearing comfortable athletic wear and hiking or approach-style shoes. For your safety, climbers are not permitted to wear open toed shoes, rings, or dangling jewelry.
WHAT TIME OF YEAR IS VIA FERRATA AVAILABLE?
The Via Ferrata typically operates seasonally June–September, weather and conditions permitting.
WHAT ABOUT WEATHER?
Weather events such as lightning, thunder, rain, or snow may cause closures or delays.
CAN FAMILY ACCOMPANY ME TO WATCH IF THEY ARE NOT PARTICIPATING?
Family can purchase a Scenic Gondola Ride ticket to go observe from the hiking trail below the cliff. Family may not pass the guide access closure, and may not stage at the top of the cliff, as they could inadvertently dislodge hazards causing injury or death to those below.
HOW MANY ROUTES WILL I GET TO CLIMB?
Your guide will determine what routes will be climbed based on the comfort and ability of the whole group. For private tours, as time and ability allow, multiple routes can be attempted within the 3-hour tour time. Group tours include 1 route down, 1 route back up, and the bridge.
WHAT EQUIPMENT DO YOU SUPPLY? CAN I BRING MY OWN?
We supply all safety equipment including harness, lanyards, and helmet. You must use safety equipment provided by Mammoth Mountain.
CAN I BRING A CAMERA?
Cell phones and cameras are not permitted for use during your climbing experience but may be secured in your backpack.Guides will take photos to share with you at the end of the tour.
CAN I FALL?
Yes, you can fall. Your lanyards are attached to a steel cable parallel to the climbing route, which will arrest your fall. Via Ferrata is designed to reduce the probability of falling and minimize the risks sustained in a fall.
CAN I STOP MID-WAY AND TURN AROUND?
Your guide will customize your experience to match your preferred intensity level. There are connector trails to exit the Via Ferrata from the bottom and top of our routes. If there is an unusual mid-route circumstance, the guide can always add security by providing an additional rope (top-rope belay). A participant can also climb down from any point on all the routes. Via Ferrata can be used to climb both up and down.
When is the deposit due and how much is it?
The initial deposit is $2000 due at the time of contract signing.
How can I schedule an appointment to see the wedding venues in person?
A wedding venue tour is complimentary. Please contact the catering department to schedule your tour.
How do I reserve a wedding venue and date?
Your catering sales manager will help you to determine if your preferred wedding venue is available on the date that you are interested in. When a date and venue are decided, a hold will be placed on the date and venue of choice and your catering sales manager will draft and send you a contract. Once reviewed, you will sign your contract and send it back with your first deposit. When you receive your countersigned contract, your wedding date and venue are official.
When do I need to choose a wedding menu?
The first step is selecting your wedding date and wedding venue. Your wedding menu selection can take place after that, and does not have to be finalized until 30 days prior to your wedding date.
When do you need our tentative and final guest count?
Your tentative guest count is due upon contract signing. But, of course, numbers are expected to fluctuate, so the final count is due 30 days before your wedding.
Do you have group lodging rates for Mammoth hotels?
A group rate will be set for your guests at the Village Lodge, Juniper Springs Resort or Mammoth Mountain Inn. Your guests can make their own reservation by calling 800.MAMMOTH. A "how to" will be provided along with your signed contract. These rooms are not guaranteed, and are booked out of general availability. There is a minimum of 10 room nights that will need to be reserved and they are on a first-come, first-serve basis.
Can you give us suggestions for florists, bakeries, DJs and ministers for the area?
Of course! We have a list of suggested vendors that will be sent to you once we receive your signed contract and deposit.
What is the 20% service charge and how does it differ from a tip?
The 20% service charge covers the service provided by the banquet staff during your wedding. This fee is an industry standard and is placed on all catered functions. It does not cover additional gratuity for your vendors or wedding planner, which is at your discretion and not required.
Can we make special wedding menu requests and what is the process?
Specialty wedding menus, such as vegetarian, vegan, and gluten-free options, can be arranged by contacting your catering sales manager.
Can we do a wedding menu tasting?
Yes. We have tasting gala events twice a year where you can taste different wedding menu options, meet local vendors, see the wedding venues and get started on planning your wedding. If you can’t make one of these events, please consult your catering sales manager.
What are the travel options for my guests to get to Mammoth?
There are several options to get to Mammoth depending on the season and where you are located. We are an easy drive from Southern California and Reno/Tahoe all year long, and have seasonal flight service to Mammoth Yosemite Airport (MMH) and Eastern Sierra Regional Airport (BIH) in Bishop, CA. In-town transportation options include free public transportation on Eastern Sierra Transit Authority and local taxis. Charter buses and other transportation options are also available.
Mammoth Mountain Ski Area
Attn: Weddings
PO Box 24
Mammoth Lakes, CA 93546
T: 760.914.2561
Email: Weddings@MammothResorts.com
Starting this winter season (24/25), Mammoth and June Mountains are now fully cashless. To enhance your experience, we've transitioned all of our venues to card and digital payments only.
What Are Cashless Transactions?
- Mammoth Mountain Ski Area and June Mountain Ski Area only accept digital payments at all points of sale and no longer accept cash as payment. Cashiers cannot accept cash nor make change.
What Payment Types Do We Accept?
- Visa, Mastercard, Amex, Discover, Diners Club, UnionPay
- Apple Pay and Google Pay at Select Locations
- Mammoth Gift Cards and Resort Credits
Why Did We Go Cashless?
- Digital transactions have additional layers of security for the consumer over cash transactions and have methods for identifying and preventing fraud.
- Digital-only transactions significantly improve transaction time, meaning less time spent waiting in line and more time on the mountain.
- Carrying cash involves a greater risk of theft and loss over digital forms of payment.
What Businesses Are Affected?
- All businesses on or operated by Mammoth or June Mountain, including but not limited to: Mammoth Mountain Inn, Juniper Springs Resort, The Village Lodge, Tamarack Lodge, The Westin Monache Resort, Mammoth Sports locations, Sierra Star Golf Course, Snowcreek Golf Course, Whitebark Restaurant, The Patty Shack, Vulcania, Lakefront, Yodler, Mountainside Bar & Grill, Woolly's Adventure Summit, Snowmobile Adventures, Tamarack Cross-Country Ski Center, The Mountain Center, McCoys in The Village, Mammoth Childcare and Kids Corner, Mammoth Catering, and Mammoth Repair Shops.
- Please note that this also affects any non-hosted bar events staffed by Mammoth Catering Services and Mammoth Weddings.
I Usually Give My Kids Money for a Day on the Mountain – What Should I Do?
- Gift Cards may be used via cashless payments as often as needed for any amount at any guest service counter.
Can I Still Tip with Cash?
- Gratuities are offered to an individual and may still be provided in cash. Please be aware that the recipient may not be able to make change.
Effective January 1, 2025, the Town of Mammoth Lakes will increase the TOT rate from 13% to 15%.
Why was this tax increase implemented?
The increase was approved by voters through Measure L on November 5, 2024, to fund essential town services such as public safety, road repairs, snow removal, disaster preparedness, and recreational amenities.
How does this affect my existing reservation?
- Lodging Reservations Made Before December 16, 2024: If your reservation was booked prior to December 16, 2024, for a stay occurring on or after January 1, 2025, the additional 2% TOT will not have been included in your initial payment nor will it be collected when balance due is paid seven days prior to your arrival. This additional tax will be collected at check-out using the credit card on file.
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Lodging Reservations Made On or After December 16, 2024: The new 15% TOT rate will be applied at the time of booking, and no additional tax will be due at check-in.
The new TOT rate applies to the portion of your stay occurring on or after January 1, 2025. The additional 2% tax will be calculated accordingly.
Are there any exemptions to the TOT?
The TOT applies to all transient stays (less than 31 days) in the Town of Mammoth Lakes. Specific exemptions, if any, are outlined in the town's municipal code.
Who can I contact for more information?
For further details, please visit the Town of Mammoth Lakes' official Transient Occupancy Tax Information page.
No dogs are allowed on the slopes, lifts or gondolas. This includes all areas near and around lodges, slopes, and lifts, at all times. Only working service animals are permitted inside Mammoth Mountain base lodges. Emotional support and companion dogs are not covered under ADA service animal policy and therefore are not permitted inside lodges. Dogs are permitted in our parking lots but must be leashed according to the Town of Mammoth Lakes leash laws. MMSA does not recommend leaving dogs in or tied to a vehicle, and will report any significant concerns for animal welfare to our local to animal control.
Muzzled or caged dogs are allowed on Mammoth Mountain parking shuttles as well as the free mountain shuttle system run by the Eastern Sierra Transit Authority (ESTA).
Leashed dogs are permitted to walk on the road to Minaret Vista (snow-covered in winter months), but please be cautious of skier and snowboard traffic along the Lower Road Runner ski trail.
Leashed dogs are permitted on the Public Access Corridor that runs along Lake Mary Road in the Mammoth Lakes Basin up to Horseshoe Lake. Dogs are NOT allowed on the side of the trail containing the groomed cross-country tracks trails, and are not allowed on any other groomed trails in the Lakes Basin.
During Summer Operations
Only service animals are permitted inside Mammoth Mountain base lodges. Leashed dogs are welcome to ride the Panorama Gondola for Scenic Gondola Rides, as well as be on our on-mountain hiking trails after the ski/snowboard season has ended.
Muzzled or caged dogs are allowed on Mammoth Mountain Bike Park Shuttles for transportation from The Village to Main Lodge, as well as the ESTA Reds Meadow Shuttle to Devils Postpile.
Mammoth-Owned Dining Facilities
Only service dogs are permitted inside base lodge dining locations and sundecks, as they are also considered food service areas.
Well-behaved dogs are welcome to join diners on the patio of the following restaurants:
- The Patty Shack (The Village)
- The Lakefront Restaurant (Tamarack Lodge – patio service in summer only)
- Melt House & Boundary Bar at The Outpost (back side of the mountain – summer only). Please note: the patio area at The Outpost is metal grate flooring and may be unsuitable for your dog.
Dogs are NOT permitted on the patio/sundeck of the following eateries:
- Yodler Restaurant & Bar (across from Main Lodge)
- Mountainside Bar & Grill (inside Mammoth Mountain Inn)
- Main, Canyon, and Eagle Lodges, and The Mill
- Any facility operated by Mammoth Mountain that does not expressly permit the presence of pets.
Mammoth Lodging Collection
Service animals are permitted at all lodging properties. Please check with individual properties on pet policies.
Blackout dates apply to certain promotional offers as well as special lift ticket offers. See individual product pages for details.
Ikon Pass Blackout Dates
The following blackout dates apply to the Ikon Base Pass, Ikon Base Plus Pass and Ikon Session Passes at Mammoth Mountain. Other destinations and dates may apply.
December 26–31, 2024; January 18–19, 2025; February 15–16, 2025
Activity Change & Cancellation Policy
If you still can't find an answers to your questions, let our team of experts help – call 800.MAMMOTH.